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LEO LEO FASHION HUB

Return & Refund Policy

Return Window

Returns are accepted within 7 days of delivery. Return requests raised after this period will not be eligible.

Return Shipping

Customers are responsible for arranging and paying for return shipping. We recommend using a trackable shipping service to ensure the item reaches us safely.

Return Shipping Reimbursement

Once the returned item is received and approved after inspection, the return shipping cost paid by the customer will be credited as reward points / store credit for future purchases.

Important — how the reimbursement is calculated: Any reward points already earned on this order at the time of delivery are counted towards the return shipping reimbursement. Only the remaining balance is added as new points, so the total never exceeds your actual return shipping cost.

Example: Return shipping cost = ₹60.
You already earned 30 reward points (₹30) on delivery of this order.
→ We add only 30 more points, so 30 (existing) + 30 (new) = ₹60 total. You are reimbursed exactly your shipping cost, never more.

Delivery Charges

Original delivery charges are non-refundable and will not be credited under any circumstances.

Eligible Refunds

Refunds are provided only for damaged, defective, or incorrectly delivered items. Please ensure you inspect your order upon delivery and raise any issues within the return window.

For any return or refund queries, please contact us. We're here to help!